Cancun Hospitality Staff Are Some Of The Best In The World, Here’s Why

Share the article

Last updated 1 second ago

When it comes to vacationing in Cancun, many things contribute to its status as one of the hottest places on the planet. Of course, the many Blue Flag beaches, exotic local cuisine and thriving nightlife are well-loved – and for good reason – but there’s another thing Cancun does far better than most places on the planet. Cancun offers hospitality services that are sure to make your stay unforgettable.

While the start of a Cancun vacation can be quite hectic, once you’ve made it through the airport’s “shark tank” to the taxi area and hotel, your stay in paradise really begins. Whether it’s catering to your requests to make your stay a little more special or simply treating you like family, Cancun’s hospitality staff are truly the best in the world – that’s why they’re amazing.

The best in the business – information for travelers

With high hotel occupancy and record-breaking activity in and out of the airport, Cancun is truly one of the hottest destinations in the world right now. With flights arriving and departing from dozens of countries around the world, the allure of the charming coastal city knows no bounds as travelers from all corners of the globe seek a piece of Cancun during record high season. Regardless of where they come from or what they plan to do here, one thing is for sure, they will definitely be well taken care of.

Top 5 Travel Insurance Plans for 2023 Starting at $10/Week

This is not just an opinion, it is almost certainly a fact. Hotels, spas and resorts throughout Cancun and the Mexican Caribbean have been nominated and even won awards at various travel awards over the past couple of years, winning hospitality-related awards such as The leading family resort and recognition for the best spa services, proving that it is one of the best when it comes to providing the highest level of hospitality.

This is the feeling not only of experts, but also of millions of travelers who travel through Cancun every year. A cursory glance at the review pages of several of the city’s better-known resorts reveals comments that have nothing but praise for their welcoming staff. As travelers, we know that posting a negative review is often much easier and much more common than posting a positive one, so when you see this kind of praise for Cancun hospitality staff all over the internet, they make a serious impression on travelers.

Here are just a few examples taken from Tripadvisor reviews that highlight the next level of service you can expect in Cancun:

“I can’t thank the staff enough that night: Alexander, the chef; Luis our waiter; Alfred’s Head; Yamir Chan, assistant to Luis; Nayely, greeters; and Miguel, the bartender who made the best rum and diet coke at the resort. The entire team treated us like royalty!
I will definitely be back!”

-susieo22767 on The Grand Moon Palace – Cancun (Tripadvisor)

“All the employees tried to make us feel like a FAMILY. We will miss them all and are very grateful for their hospitality. We arrived for a beautiful beach wedding and this staff was so accommodating to our large group.

– WorkHardTravelOften8 on The Westin Resort & Spa, Cancun (Tripadvisor)

In addition to online reviews, travelers who have been to Cancun can also attest that its hospitality staff are some of the warmest and friendliest in the world. From the concierge to the front desk staff, the bell boys to the maids, every member of staff you encounter during your stay will greet you with a warm, friendly smile and be truly willing to help you. Whether it’s a restaurant recommendation or reservation, or simple tips to make your stay more comfortable, if they have the power to do it, you can do it.

While there are occasional news stories that highlight negative behavior by hospitality workers in the city, such as theft of items from travelers’ hotel rooms, such incidents are rare. Considering the number of travelers who travel to the city each year and the fact that stories like this are few and far between, travelers can rest assured that their belongings are safer in Cancun than most places in Cancun—and indeed, the world.

We’re not the only ones who agree. Jesús Almaguer Salazar, president of the Hotel Association of Cancun, Puerto Morelos and Isla Mujeres, also spoke to his workers during the week, saying they have “better service because our people are much more professional and capable.” Although staffing issues can affect service a bit at this time of year, you can almost guarantee that service will still be professional, capable and always with a smile.

Plan your next vacation in Cancun:

Traveler Warning: Don’t forget travel insurance for your next trip!

Choose from thousands Cancun and Riviera Maya Hotels, Resorts and Hostels with free cancellation at most properties

Subscribe to our latest posts

Enter your email email address to subscribe to The Cancun Sun’s latest news that affects travelers delivered directly to your inbox.